Return & Refund Policy

Effective Date: September 10, 2026

At ZariyaWear, we want our customers to have a satisfactory shopping experience. If you receive a product that is damaged, defective, incorrect, or materially different from its description, you may request a return in accordance with this policy.

1. Return Eligibility

Return requests must generally be raised within 7 days from the date of delivery.

A product may be eligible for return if:

  • The product is damaged or defective when received.
  • The wrong product, size, colour, or variant was delivered.
  • The product is materially different from the product description shown on our website.
  • The product is unused and returned in its original condition, with original packaging, tags, and accessories where applicable.

Products that have been used, washed, altered, damaged after delivery, or returned without the required original packaging or tags may not be eligible for return.

2. How to Request a Return

To request a return, please contact us within 7 days of delivery using the contact details provided below.

Please provide:

  • Order number
  • Customer name
  • Contact details
  • Reason for return
  • Clear photographs or other relevant details of the product, if applicable

Our team may review the request and provide further instructions regarding the return.

3. Return Shipping

If the return is due to a damaged, defective, incorrect, or materially different product, ZariyaWear may arrange or reimburse reasonable return shipping costs, subject to verification.

For other eligible returns, return shipping charges may be borne by the customer.

4. Refunds

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund request.

If the refund is approved, the applicable refund amount will generally be processed to the original payment method used for the order.

The time taken for the refund to appear in your account may depend on the payment gateway, bank, or financial institution.

5. Partial or Rejected Refunds

A refund may be reduced or rejected if the returned product does not meet the eligibility requirements, including where the product:

  • Has been used or washed
  • Has been altered or damaged after delivery
  • Is missing original tags or packaging where required
  • Shows signs of misuse
  • Is returned after the applicable return period

6. Non-Returnable Situations

Products may not be accepted for return where the return request is based solely on reasons outside the applicable return conditions or where the product has been used, washed, altered, damaged, or otherwise not returned in its original condition.

Any product-specific return restrictions, if applicable, will be mentioned on the relevant product page or at the time of purchase.

7. Exchanges

Where available, an exchange may be offered depending on product availability, size, colour, and other applicable conditions.

If the requested replacement is unavailable, an eligible refund may be provided instead.

8. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible. Orders may generally be cancelled before they are dispatched, subject to our Cancellation Policy.

Once an order has been dispatched, cancellation may no longer be possible and you may need to follow the applicable return process.

9. Refund Processing Time

After approval of a refund, the refund will be initiated to the original payment method. The actual crediting time may vary depending on the payment gateway and the customer’s bank or financial institution.

10. Contact Us

For return or refund-related queries, please contact us:

Business Name: ZariyaWear
Owner: Raghava Kumar
Email: inforaghavkumar9988@gmail.com
Phone: 9955821998

Address:
Q No-B/320, Patel Nagar Sector-1, Dhurwa,
PO: Dhurwa, DIST: Ranchi,
Jharkhand-834004, India

We reserve the right to review return and refund requests and apply this policy based on the condition of the product and the circumstances of the request.